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Appointment

  1. The appointment list shows the past and upcoming appointments. The appointments created from the provider portal also will be listed here in the upcoming appointments.
  1. To schedule an appointment click on the schedule appointment button. You  will be getting a pop up to create a new appointment on the right side.
  1. Select Office, Specialty, Type of Appointment, Provider, Date and Time, and the reason for visit to submit an appointment successfully. Provider dropdown will be based on speciality selected. Under dates the left arrow is disabled which means  past dates are disabled.
  2. After submitting a request will be sent to the provider portal to accept the appointment. The newly created appointment will be listed under upcoming appointments as Appointment Request.
  3. Once provider accept, it gets updated in patient portal as appointment confirmed
  4. If provider decline it the status gets updated as cancelled.
  5. Appointments that are created from the provider portal also get listed here in the upcoming appointments.
  1. If you want to edit the appointment in the patient portal itself then click on the three dots in upcoming appointment cards,  where you can edit as well as delete that appointment.
  2.  To be cancelled and enter the reason for cancellation. Selected appointments for that date get cancelled.
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