Message

1. Click on the message icon to open the messenger screen.
2. In the messenger screen we can see the list of providers we have chatted with in the past. To search for a specific provider chat search using the provider’s name in the search bar.
3. Click on the provider name or the row to open the specific provider chat.
4. Click on the message input field and type something and click on the send button to send it to the respective provider.

5. Once the provider send a message the patient will receive it in the patient portal with a notification.
6. Once the patient opens the message the notification disappears.
7. To pin a chat click on the pin button.

8. To search for text in the chat use the search icon and enter the value to search.

9. We can send a file or audio message by clicking on the paperclip icon or the microphone icon respectively.
10. The time of the message sent and received will be shown to the right side of the image.